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We’ve got some exciting news to share – we have been chosen as Feefo 2023 Platinum Service Award Winners! for our customer service in 2022!
The Feefo Platinum Trusted Service Award is the ultimate accolade for customer service, recognising brands that continue to deliver exceptional customer service, year after year. So far, we have received 2840 reviews from or customers. 2,352 of those have been 5 star reviews!
To win this award, we had to collect at least 50 reviews between 1st January 2021 and 31st December 2022 and achieve a Feefo service rating of at least 4.5 for three consecutive years – which we’ve done!
But we couldn’t have done it without you, our customers, so we’d like to take this opportunity to thank each and every one of you for sharing your ratings and reviews with Feefo. Without you taking the time to leave feedback, we wouldn’t be the trusted brand we have become today. You’re reviews help new customers make an educated decision on where to shop, and they put their trust in us based on your feedback.
This award is another vote of confidence in our brand from our customers. It means a lot to us because it’s based on your honest, valuable feedback and, ultimately, keeping you happy is why we come to work each day.
We’re committed to continuing to deliver the highest quality of service and will continue to listen, understand and respond to all our customers.
Thank you again to everyone who took the time to leave us a review. Here’s to more great customer service in 2023!
You can view our customer feedback on Feefo here